Privacy Policy

1 Definitions

The following terms carry the meanings assigned to them throughout this Policy:

• "Company" / "t0188" / "We" / "Us" — the operator of the Site and controller of personal data collected through it.
• "Personal Data" — any information that directly or indirectly identifies a natural person, including name, date of birth, national identity number, email address, device identifiers, and financial account details.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
• "KYC Data" — identity and age-verification documents submitted by a User during the Know Your Customer compliance process, including national identity cards (KTP), passports, driver's licenses, and proof-of-address documents.
• "Payment Data" — bank account numbers, e-wallet credentials, and any other financial information provided in connection with deposits or withdrawals on the Platform.
• "Third-Party Providers" — game studios, payment processors, fraud-prevention services, analytics vendors, and any other external parties engaged by t0188 to deliver components of the Services.

2 Information We Collect

t0188 collects Personal Data through several channels and for different purposes. The categories of data we collect include:

2.1 Registration Data. When you create an Account, we collect your full legal name, date of birth, residential address in Indonesia (city, province, postal code), email address, and phone number. This information is used to establish your identity, verify your eligibility to use the Services, and communicate with you about your Account.

2.2 KYC and Verification Data. To comply with our international anti-money-laundering (AML) and know-your-customer (KYC) obligations, we collect copies of government-issued identity documents (such as the national identity card — KTP, or a valid passport), selfie photographs taken during the verification process, proof-of-address documents (such as utility bills or bank statements dated within 90 days), and, where required, source-of-funds declarations.

2.3 Financial and Transaction Data. We collect information relating to deposits, withdrawals, and betting activity on the Platform. This includes your local Indonesian bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), cryptocurrency wallet addresses (where applicable), transaction timestamps, amounts denominated in IDR or USDT, and the complete history of bets placed, games played, and promotional credits received.

2.4 Technical and Device Data. Each time you visit or interact with the Site, we automatically collect technical information including your IP address, browser type and version, operating system, device identifiers, time-zone settings (defaulting to WIB, UTC+7, which covers Jakarta and most Indonesian cities), referring URL, pages visited, and session duration. This data is used for fraud detection, platform security, and aggregate analytics.

2.5 Communications Data. If you contact our customer support team via live chat, email ([email protected]), or any other channel, we retain records of those communications — including chat transcripts and email threads — for a minimum of 2 years. This is necessary for quality assurance, dispute resolution, and regulatory compliance.

2.6 Voluntary Marketing Preferences. Where you have explicitly opted in to receive promotional communications, we record that consent together with the date, channel, and scope of your preference. You may withdraw this consent at any time by contacting support.

3 How We Use Your Information

t0188 processes your Personal Data only for legitimate purposes directly connected to the operation of the Platform and the delivery of our Services. Specifically, we use your data to:

• Establish and manage your Account, including identity verification and ongoing KYC compliance reviews.
• Process deposits and withdrawals via local Indonesian payment methods and cryptocurrency channels.
• Detect, investigate, and prevent fraud, money laundering, suspicious betting patterns, and other forms of abuse or unauthorized access.
• Comply with our obligations under applicable international gaming, AML, and data-protection regulations.
• Administer bonuses, promotions, and loyalty programs in accordance with their published terms.
• Provide customer support, including resolving disputes, responding to complaints, and assisting with account-related queries in both English and Indonesian.
• Improve the Platform through aggregate analysis of usage patterns, game preferences, and device performance data.
• Send transactional communications such as deposit confirmations, withdrawal notifications, and security alerts. These communications are not marketing messages and cannot be opted out of while your Account remains active.
• Send promotional offers, bonus alerts, and product updates where you have given explicit consent to receive marketing communications.

4 Legal Basis for Processing

t0188 processes your Personal Data on one or more of the following legal bases:

• Contractual necessity: Processing is required to fulfill the Terms & Conditions you entered into with us when creating your Account — for example, processing your deposits and executing your bets.
• Legal obligation: Processing is required to comply with AML legislation, KYC regulations, and any reporting obligations imposed by our international gaming license.
• Legitimate interests: Processing is necessary for our legitimate business interests — including fraud prevention, platform security, and improving the quality of our Services — provided those interests do not override your fundamental rights.
• Consent: Where no other legal basis applies — for example, for optional marketing communications — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing and Third-Party Disclosure

5.1 Service Providers. We share Personal Data with carefully selected Third-Party Providers who process data on our behalf and under our instructions. These include game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft), payment processors facilitating transfers via local Indonesian banks and e-wallets, cloud infrastructure providers, fraud-detection and cybersecurity vendors, and customer-support platform operators. All such providers are bound by data-processing agreements that require them to implement appropriate technical and organizational safeguards.

5.2 Regulatory and Legal Disclosure. We may disclose your Personal Data to relevant regulatory authorities, law enforcement agencies, or courts where we are legally required to do so or where such disclosure is necessary to protect the legal rights and interests of t0188. This includes reporting obligations under international AML frameworks.

5.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of t0188's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify affected Users and update this Policy accordingly before any such transfer takes effect.

5.4 No Sale of Data. t0188 does not sell, rent, broker, or otherwise commercially transfer your Personal Data to third parties for their own independent marketing or profiling purposes. This commitment applies unconditionally and is not subject to any opt-out mechanism because the activity does not occur.

6 Cookies and Tracking Technologies

t0188 uses cookies and similar tracking technologies to operate certain features of the Site and to collect the technical data described in Section 2.4. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the Site to function correctly. They manage your login session, maintain your Account state across page requests, and support core security mechanisms such as CSRF protection. These cookies cannot be disabled without significantly impairing the functionality of the Platform.
• Analytical / Performance Cookies: We use first-party analytics cookies to understand how Users interact with the Site — which pages are visited most frequently, where Users encounter errors, and how navigation flows perform across different devices. This data is aggregated and does not identify individual Users.
• Fraud Detection Cookies: Certain cookies and device-fingerprinting signals are used by our fraud-prevention systems to identify unusual access patterns, detect account takeover attempts, and flag potentially suspicious betting behavior. These operate silently in the background and are a condition of using the Platform.
• Preference Cookies: Where you have configured display preferences (such as language or odds format), preference cookies ensure those settings persist across sessions without requiring you to reconfigure them each time.

t0188 does not deploy third-party behavioral advertising cookies or retargeting pixels. You may manage browser-level cookie settings through your browser's privacy controls; however, disabling strictly necessary cookies will prevent you from logging in to your Account.

7 Data Retention

We retain your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes that may arise. Our standard retention periods are:

• Account and Registration Data: Retained for the duration of your active Account relationship plus 5 years following Account closure, to satisfy AML record-keeping requirements.
• KYC and Identity Documents: Retained for a minimum of 5 years from the date of verification, in accordance with international AML and counter-terrorism-financing standards.
• Transaction and Betting Records: Retained for a minimum of 5 years from the date of each transaction, including complete deposit, withdrawal, and wagering histories.
• Customer Support Communications: Retained for 2 years from the date of the last interaction in each support thread, unless the subject matter relates to a dispute that has not been fully resolved, in which case records are retained until resolution plus 1 year.
• Marketing Consent Records: Retained for the duration of your Account plus 3 years, to demonstrate compliance with consent obligations.
• Technical / Device Data: Aggregated analytics data is retained for up to 24 months; individual IP-level logs used for fraud detection are retained for 12 months unless flagged for an active investigation.

When Personal Data is no longer required under any applicable retention period, we securely delete or anonymize it in a manner that prevents reconstruction of the original data.

8 Data Security

t0188 implements a layered set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and our servers.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and Payment Data.
• Role-based access controls ensuring that only authorized personnel with a documented business need can access personal or financial records.
• Multi-factor authentication requirements for all internal administrative accounts.
• Regular third-party penetration testing and vulnerability assessments of the Platform's infrastructure.
• A formal data-breach response procedure, including User notification within a reasonable timeframe where a breach is assessed as likely to result in a high risk to your rights and freedoms.

9 Your Data Rights

As a User of the t0188 platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond within 30 days of receiving a verified request.

• Right of Access: You may request a copy of the Personal Data we hold about you, along with information about how it is being processed.
• Right to Rectification: If any of the Personal Data we hold is inaccurate or incomplete, you may request that we correct or update it. Certain changes (such as a legal name change) require supporting documentation.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected and where no overriding legal basis for retention exists. Note that AML and KYC retention obligations will prevent full erasure during the mandatory retention periods described in Section 7.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to Data Portability: You may request a structured, machine-readable copy of the Personal Data you provided to us directly (such as your registration details and account preferences) for transfer to another service provider.
• Right to Object: You may object to processing based on legitimate interests at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based solely on your consent (such as marketing communications), you may withdraw that consent at any time with effect going forward.

10 Minors and Age Restriction

The t0188 platform is strictly intended for adults aged 21 years or older. We do not knowingly collect Personal Data from individuals under the age of 21. Where we identify that an Account has been opened by a minor, we will immediately suspend the Account, void any outstanding bets, and return the net deposited balance (excluding bonus funds) to the payment method used, in accordance with our Terms & Conditions. If you believe that a minor has registered on our platform, please notify us immediately at [email protected] so that we can take prompt action.

11 International Data Transfers

As an internationally operated platform, t0188 may transfer your Personal Data to servers and processors located outside Indonesia. Where such transfers occur, we implement appropriate safeguards to ensure that your data receives a level of protection equivalent to that provided under this Policy. These safeguards may include data-processing agreements incorporating standard contractual clauses, or reliance on the recipient country's adequacy status under applicable international data-protection standards. By using the Site, you consent to such transfers being made in accordance with this Policy.

12 Third-Party Game Content

Game content on the Platform is delivered by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. When you launch and play a game, certain technical data (such as your session token and in-game activity) is processed by the relevant game studio's servers in order to deliver the game experience. Each studio operates under its own privacy framework, and t0188 ensures that all studios engaged on the Platform are contractually required to process User data only for the purpose of delivering the game and to maintain appropriate security standards. t0188 does not pass your name, identity documents, or Payment Data to game studios.

13 Updates to This Policy

t0188 reserves the right to update this Privacy Policy at any time to reflect changes in our data-processing practices, applicable regulations, or the scope of our Services. When material changes are made, we will revise the "Last Reviewed" date at the top of this document and, where practicable, notify registered Users via the email address on their Account. Your continued use of the Site after any revision constitutes your acknowledgment of the updated Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

14 Contact and Data Rights Requests

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact us through one of the following channels:

• Live Chat: Available 24/7 from your Account dashboard. Indonesian-speaking agents are available on all shifts. Live chat is the fastest channel for urgent data-security concerns.
• Email: [email protected] — for non-urgent data-rights requests and written complaints. We aim to respond within 30 days of receiving a verified request.
• Subject Line Guidance: When submitting a data-rights request by email, please include "DATA REQUEST –" followed by the nature of your request (e.g., "DATA REQUEST – Access", "DATA REQUEST – Erasure") in the subject line to ensure prompt routing to our Data Protection team.